Who we are, and how to contact us
Caracara Intelligence Ltd is a privately owned company registered in England & Wales.
Registered office address:
Caracara Intelligence Ltd
16 Melrose Avenue
Warminster
BA12 8EG
When we refer to “we”, “us”, or “Caracara Intelligence”, we are referring to this company.
You can get in touch with us by writing to us at the address above, or via e-mail:
Email: privacy@caracara-intelligence.co.uk
About this Privacy Policy
This policy sets out how we use and protect personal data that you provide to us.
This Privacy Policy relates to personal data collected by us via:
- Our website
- Contact forms
- E-mail correspondence
What data we process about you
We may collect and process the following personal data:
- Name
- Email address
- Telephone number (if provided)
- Any information you include in your enquiry
We only collect personal data that you choose to provide.
How we collect information about you, and how we will use it
We collect information when you:
- Submit a contact form on our website
- Contact us by email
- Communicate with us directly
We will only use your personal information where the law allows us to.
We use your information to:
- Respond to your enquiry
- Communicate with you about potential services
- Manage and maintain business communications
We do not use your data for marketing, profiling, or automated decision-making.
Legal basis for processing
We process your personal data on the basis of legitimate interest, in order to respond to enquiries and provide information about our services.
Data sharing
We do not sell your personal data and do not share it with third parties for marketing purposes.
We may share limited data with service providers where necessary to operate our website or business (for example, website hosting providers), and only where required.
Third-party services
Use of reCAPTCHA
We use Google reCAPTCHA on our website to help protect against spam, fraud, and automated abuse.
reCAPTCHA analyses interactions with the website to determine whether a user is human. This process may involve the collection and processing of technical and behavioural data, including:
- IP address
- Browser and device information
- Interaction data (such as mouse movements and timing patterns)
This data is processed by Google on our behalf as a data processor in accordance with our instructions and applicable data protection law, for the sole purpose of providing reCAPTCHA services and maintaining the security and integrity of our website.
reCAPTCHA may also set a cookie (_GRECAPTCHA) which is necessary for its risk analysis and security functionality.
We rely on our legitimate interests in protecting our website and services from misuse as the legal basis for this processing.
Technical data
Our hosting provider may process limited technical information (such as IP addresses and server logs) for the purposes of operating, maintaining, and securing the website.
This data is not used by us for tracking, profiling, or marketing.
Your rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, please contact us using the details above.
Retention of personal data
We retain personal data only for as long as necessary to respond to enquiries and manage related business communications.
Data is not retained longer than necessary for these purposes.
Security
We take reasonable steps to protect the personal data we process.
While we use appropriate security measures, transmission of information over the internet is not completely secure, and we cannot guarantee the security of data transmitted to the website.
Updates
This policy may be updated from time to time if the way this website operates or processes data changes.